The orders that stall don't warn you. This does.

Most systems tell you “shipped” or “not shipped.” That's not where orders die.

Orders stall in the gaps — stuck in production, sitting at port, waiting in a warehouse. Import Insights tracks each one across all seven stages and watches the schedule against today's date, so a slip shows up as an alert the moment it happens, not when the container fails to arrive.

A system only works if the data comes back. Import Insights never stops asking.

A dashboard is only as good as the data behind it — and the people who owe you that data are busy, scattered, and often half a world away. So Import Insights does the chasing for you: it asks whoever owns the update, and if they go quiet it follows up the same day — two touches inside their working day, while it's still the middle of the night here. If the order keeps drifting, each follow-up climbs the ladder until someone moves. The update lands, the board stays current, and nobody on your team had to nag.

This is the part every other tool skips. Firing the alert is easy. Getting the answer back — on time, from someone on the other side of the planet — is the whole game.

A late order isn't just a logistics problem. It's a revenue problem.

Every order carries its booked revenue, its cost, and its margin — so you're not just watching where things are, you're watching what they're worth. See your booked profit at a glance and which at-risk orders put the most money on the line.

Your vendors should earn their place in your supply chain.

Import Insights scores every supplier on the orders they're actually moving — what's on track, what's slipping, what's critical — next to the spend you've placed with them. The conversation stops being "I think this vendor is slow" and starts being a number you can point to.

Click into the tile below. See it in action.

This isn't a static report. Click any tile — a stage, a tier, a vendor — and drop straight into the orders behind it. The summary tells you where to look; the drill-down shows you exactly what's slipping.

Real-time logistics, not a phone call to the freight forwarder.

Containers update from live tracking, so the board reflects where your freight actually is — sailing, at port, or held — without anyone chasing it down.

Everyone sees their own view.

The same engine serves the whole operation. Leadership sees the full risk picture. Production sees what to push. Vendors see only their own orders. Reps see their own book. One source of truth, scoped to whoever's looking.

A system shaped to how you work.

Your stages. Your timeline. Your alerts.

The system you just walked through was built for an importer — their stages, their thresholds, their escalation chain. Yours is built the same way: around your operation, your vendors, your team. Not a template you bend to fit — a system shaped to how your business actually runs, on data you own.

“The worst case was a client asking me for an update before I had the answer myself. That puts you on defense. Now I've got one place to see exactly where an order stands before anyone comes asking, so I can get ahead of a timing or production issue with my team instead of finding out after the client does.”

VP of Sales · 25 years in casino gifting